Our Commitment to You
The safety and well-being of our residents, families, and team members has always been our top priority. Since the first reports of COVID-19 emerged in the United States, we have taken proactive steps to protect those in our care, and we continue to do so each and every day.
Our precautionary safety measures are based upon recommendations from the Centers for Disease Control and Prevention (CDC), other leading health organizations, and our own task force.
Honoring Our Commitment
As of September 7, 2021, all staff are required to become fully vaccinated against COVID-19.
Our Commitment in Action
We continue to practice effective infection control protocols, such as wearing masks and social distancing, as appropriate, and other cleaning and sanitation procedures.
Click here to learn more about our community's protection features and infection control protocols
Here are a few of the protection features and infection control protocols, both new and old, that help us safeguard our residents’ and team members’ comprehensive well-being:
- Our Specialized Infection Control and Prevention Team continues to monitor and implement all guidance and recommendations from local, state, and national health agencies.
- Continued utilization of innovative electrostatic spray technology such as Clorox Total 360® to kill COVID-19 (on hard, nonporous surfaces), cold and flu viruses, norovirus, MRSA and more than 40 additional pathogens.
- Implementation of additional touchless technology throughout the community, including entrances and restrooms.
- Refined protocols for storage and distribution of personal protective equipment (“PPE”).
- Continued screenings for all staff and visitors entering the community (temperature taken, travel and symptom questions, etc.).
- Our Physical/Life Safety Programs and Systems remain a critical component of our commitment to comprehensive safety, including but not limited to fire suppression and sprinkler systems, a full-building generator, security cameras and secure entrances/exits, and pull cords in every resident apartment.
Recent COVID-19 Updates
There are no new updates at this time (as of 5/5/2022). Please see the Current Policies section below for visitor, activity, and dining information.
Current Policies
Visitor Policy
- All visitors will be screened upon entering the community.
- Visitation hours are 8:30 am to 5 pm (building access will end at 5 pm).
- Indoor apartment visits are limited to 2 visitors at a time. (Please call the community for details.)
- Outdoor visitation is preferred when the weather allows. The front porch and back patio are available for use by groups of 3 or more (please be mindful of other guests using these spaces when visiting).
- Visitors are not permitted in the dining room at this time.
- Masks must be worn indoors at all times by all parties regardless of vaccination status.
- We ask that all visitors take into consideration their exposure risk and travel history before visiting.
- Increased restrictions will be put in place in the event of a COVID-19 outbreak within the community.
Additional details about our current visitation policy can be obtained by calling the front desk.
Dining Policy Our dining rooms are currently operating on a normal schedule with appropriate social distancing and increased sanitation measures in place. In the event of a COVID-19 outbreak, in-room meal delivery will be implemented.
Visitors are not permitted in the dining room at this time.
Please contact the community if you have any questions.
Activity Policy
- Our activity and life enrichment programs are operating on a normal schedule.
- Residents must socially distance (allowing space of 6ft or greater) and wear masks for group activities. This applies to activities in the community and outings.
- Masks may be removed for eating and drinking with social distancing in place.
- Activity team members are actively instructing residents about proper handwashing and hygiene precautions to reduce the risk of infection.
- Increased sanitization measures are in place.
In the event of a COVID-19 outbreak, all group activities and outings will be canceled. Activity team members will provide daily in-room engagement opportunities. The team will communicate frequently with residents and encourage virtual visits with friends and family members to reduce the potential for social isolation.
Contact the community if your loved one requires assistance with virtual visits—our team is happy to help!
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